Frequently Asked Questions

How can I work with AMB?​

How do I register?​

How do I order?

Once approved as a customer

  • Login with a registered User Name & password.
  • Browse the catalog or use the search buttons on top of the screen to find your item.
  • Enter required quantity (default is 1 pack) and add the item you want to your shopping cart (order list)
  • If you have more items to be added, then repeat step2.
  • Complete the checkout steps

Search Methods

You can use one of the following four search methods or in combination to find your required product:

A-Catalog 
To browse our product list & check available details such as prices and package sizes…etc

B-Search 
To search for any product using first 3-4 letters in the product name or description, for example you can search for “APO-NITROFURANTOIN 100MG 100’S” by entering “nitr” in the search field. 

C-Advanced Search 
To search for a particular product by limiting your search scope to: 
Include/Exclude certain phrase; Include/Exclude products categories; Include/Exclude Manufacturer; or Use DIN or SKU Number. 

D-Quick Order 
Use the product SKU to place orders directly into your shopping cart (order list).

-Current Order; Allows you to check your outstanding orders any time before submitting them to 
AMB. 

-Order Status; Shows you all submitted orders and their status in our system, you can use this 
screen to Re-Order items and track your past orders. 

Are there frequently Ordered Items (FOI) lists?

Customize your ordering using your own catalogue to save ordering time, create your own ordering list or lists from “Outstanding Orders” or from “Product Search” and it will be always ready for you every time you order. Click the link below, you will be able to know how to create an FOI list, and how to manage it for your convenience. FOI Details.

What are the payment methods?

Customize your ordering using your own catalogue to save ordering time, create your own ordering list or lists from “Outstanding Orders” or from “Product Search” and it will be always ready for you every time you order. 

Click the link below, you will be able to know how to create an FOI list, and how to manage it for your convenience. E-Check or Pre-Authorized Debit and fax it with your bank check marked “VOID” when you place your first order. Nonetheless, please read our Payments Terms and earn more discounts.

Is it safe to use my credit card?

We guarantee that every transaction you make at AMB Wholesale will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of purchasing at AMB Wholesale.

What are the delivery Standards?

 All orders received before 2:00pm that meet the minimum order value of $250 are delivered free of charge to your shipping address on your file, within 48 Hrs if you are located in GTA, or within 72Hrs if you are located outside GTA.

Can I return any purchased item?

Please read our Return Policy thoroughly.